No Such Thing as a Bad Leader

Now, on the surface this statement will draw controversy. But in my opinion, you are either a leader or you're not. I will (loosely) quote John C. Maxwell: "If you think you're leading, look behind you. If no-one is following, then you're just out for a walk."

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Stop Blaming Millennials

I am very surprised that hardly a day goes by that I don’t still hear the word Millennial used as a pejorative. The redundant jokes and blaming this generation for all that ales us today has become a bit boring. It appears that a very large part of our society feels perfectly fine with playing the role of the victim. The interesting thing is, we are not victims, we are in fact the unintentional architects.

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When Are Employees Going to Start Feeling Accountable?

I cannot tell you how many of my clients ask me this question. When I ask them “What exactly do you want your people to feel accountable for?” the response typically references any number of metrics, goals and KPIs such as quality, service, sales, safety, cost, etc. I must admit I always get a little anxious just before I reply with “Well, people will never feel accountable to any of those things”.

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Can Do Courage

When I was just 18, I joined the US Navy. The motto for my unit was “CAN DO”. I learned at a very young age that Courage is not the absence of fear. It is in fact being in the presence of fear yet having the will to move forward.

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Influencing Behavior

As leaders, one of the primary goals is to influence behaviors. It is the leader’s responsibility to ensure that everyone in their care is performing to the organization’s expectations. I say everyone in their care because that is how it should be. You should care for those you intend to lead just as you would care for your children. And just as with your children we use something called antecedents as a tool to influence behaviors.

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